RETURNS
IN STORE PURCHASES
If for any reason you are not completely satisfied with your purchase we offer exchanges or store credit within 20 days .
We will accept returns (except on final sale items) on merchandise that is unworn, unwashed, and with its tags intact.
Items purchased at 30% off or greater are considered FINAL SALE and cannot be returned or refunded.
Additional items excluded from returns: Vintage Clothing, Swimwear, Innerwear, Apothecary, and Beauty items.
ONLINE PURCHASES
If you would like to initiate a return for store credit, exchange, or refund please use this link:
gravelandgold.loopreturns.com
Before initiating your return we suggest familiarizing yourself with the policies written below.
If for any reason you are not completely satisfied with your purchase we offer full refunds, exchanges or store credit within 20 days of purchase.
We will accept returns (except on final sale items) on merchandise that is unworn, unwashed, and with its tags intact.
Items purchased at any discount are not eligible for refunds.
Discounts under 30% off may be returned for store credit or exchanged.
Items purchased at 30% off or greater are considered FINAL SALE and cannot be returned or refunded.
Additional items excluded from returns are: Swimwear, Innerwear, Apothecary, and Beauty items.
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We offer free shipping on exchanges or store credit returns within 20 days of purchase.
However, we are only able to cover the cost of shipping for one round of exchanges.
We do not cover the cost of return shipping for refunded returns.
In this case the cost of shipping will be deducted from your refund.
Original shipping fees and return labels are not refundable.
We are unable to offer refunds or exchanges on international orders.
If you have additional questions you can contact dig@gravelandgold.com.
SHIPPING
All orders are processed within 1-3 business days.
We offer free shipping on all domestic orders over $250.
All domestic orders under $250 are shipped via USPS priority mail for a flat rate of $10.
International orders may be subject to import duties and taxes.
LOST OR STOLEN PACKAGES
Gravel & Gold is not responsible for lost or stolen packages and we are unable to reimburse items which are lost or stolen in transit.